Customer Stories/Nordic Tyre Group
Supply Chain

A lost sales analysis reveals how strategic inventory management can boost sales

A wholesale business struggled with excess stock and lost sales. Data analysis revealed the scale of the problem and showed a clear path to better inventory management.

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Potential capture of previously lost revenue identified
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Possible revenue increase shown in high-demand categories
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Forecasted revenue increase in low-demand categories
Delivered a solid plan for tendering implementation partners

The challenge

Nordic Tyre Group faced frequent inventory stockouts across all product categories and warehouses - frustrated customers turned to competitors and the scale of the problem was unknown.

Empty shelves meant lost sales

Nordic Tyre Group - a leading independent tyre distributor across the Nordic and Baltic markets - faced frequent inventory stockouts across all product categories and warehouses. This led to substantial lost sales, as frustrated customers turned to competitors.

Inventory management didn't predict demand

Existing inventory management processes were inefficient and failed to predict demand accurately. Every empty shelf was a missed order, and replenishment arrived at the wrong time.

The real scale of the problem was unknown

The situation needed a quick fix, but first the real scale of the problem had to be understood. Without a clear data picture, there was no way to know where to invest first.

What we built

We started from data - analysed history in depth and built a strategy based on value-driven inventory management and Theory of Constraints (ToC) replenishment.

Diagnosis

Lost sales analysis

We performed an in-depth analysis of historical data to measure the revenue lost from stockouts, identifying which categories and SKUs suffered most.

Results

The analysis revealed enormous potential: millions of euros in lost sales could be recovered.

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Of previously lost revenue within reach

Nordic Tyre Group could capture up to 65% of revenue previously lost due to stockouts by ensuring tyres don't run out at the wrong moment.

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Growth in high-demand categories

High-demand categories could see revenue grow by 75% with better inventory management.

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Growth in low-demand categories

Slower-moving categories show a 54% revenue increase opportunity.

Implementation-ready
Concrete plan to select implementation partners

Nordic Tyre Group received a clear plan to solve the problem - guidance on what partner is needed for implementing the optimized inventory system and how to make the selection.

Beyond the numbers

The ToC approach was new to NTG but its power was convincing
Data became the basis for optimizing the whole supply chain

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Decorative illustration
A lost sales analysis reveals how strategic inventory management can boost sales